# Survey Request Form

### Submission Guide

When submitting a survey request, please make sure to include all the **necessary details** listed below to help us release the survey **on time**:

- Survey language versions (for example, it’s available in English and French)
- Survey title and description for each language version
- Live survey links for each language version
- Rewards & incentive (remember that 10 points equal 5 cents in your local currency)

Please note that our team needs to review the survey questions beforehand, and the planned launch date is only tentative.

Allow a **t least 3 business days** from the submission date for the survey to go live. Also, keep in mind that our team works in the GMT+8 timezone, so there might be time differences.

Thank you for your cooperation and understanding.

Review the info pack before submitting to help us launch your survey faster and avoid back-and-forth.

[Download info pack](https://www.theugroup.co/s/Survey-Request-Process-1.pdf)

### Alert

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(1) About the Survey

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Country *

Please select the country in which you wish to launch your survey.

Localisation *

Please select the localisation support required. Complete all fields per localisation. You must select an option to continue with the form.

- English
- CA-FR (Quebec French)
- US-ES (Spanish)

Does the survey have any qualifying questions? *

- YES
- NO

(2) Survey Settings

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Targeting *

- All active users
- Active without email connected
- Active with email connected

Sample size *

Please specify the number of qualifying respondents you aim to get from this survey.

Survey Duration *

The specific timeframe during which participants can provide their responses to the survey.

Desired Go Live Date *

The actual go-live date will be confirmed upon review. The standard lead time is 3 working days.

Date format: mm/dd/yyyy

GMT

Incentive (points) *

Please specify the incentive amount in cents (local currency) that will be provided to qualifying respondents.

▶ 1-5 mins survey: 20 points (10 cents)
▶ 6-8 mins survey: 30 points (15 cents)
▶ 9-12 mins survey: 40 points (20 cents)

Surveys exceeding 13 minutes in length are recommended to be split into smaller parts.

Format: Integer

Completion Time (Minutes) *

Please indicate the estimated time required for respondents to complete the survey. If it takes less than 1 minute, please enter 1 minute.

Format: Integer

(3) Communications

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Primary Contact Person *

Invoice will also be sent to this person

Primary Contact Person Email *

PO number *

Please note that a valid PO number is necessary to activate the survey.

Format: Integer

Target Panelist File

Please upload the hh_id file here.

Attach file

Drop files here

Please note that we will include links to your company's terms and conditions and privacy policy in the app to explain to users who owns the data captured in this survey. *

- I understand

Submit

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